Privacy Policy
Effective Date: September 22, 2026
Thank you for using the text messaging services of Lynx Ventures, Inc. ("we," "us," or "our"). We value your privacy. This policy outlines how we handle your data in connection with our text messaging services.
1. Information We Collect
Mobile Phone Number. While on our website, or through online rental applications, maintenance requests, showing and tour requests, resident portal registration, leasing inquiries, or general information request forms, we may collect your phone number in order to send and receive text messages.
User-Provided Information. Any additional information you provide helps us improve our services and provide better support.
2. How We Use Your Information
We use your data to:
- Deliver text messages and updates related to our services.
- Improve our services and user experience.
- Respond to your inquiries and provide customer support.
- Occasionally send alerts, communication about community news, urgent notifications, events, and other content related to your residency or tenancy.
3. Message Content
Messages may include alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary. Operators are not liable for any delayed or undelivered messages.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share information with service providers who perform services on our behalf (such as our property management software provider) solely to deliver the services described in this policy.
5. Opt-Out
You can opt out of our messages at any time by replying "STOP" to a message. Reply "HELP" for more information. You may also opt out by contacting us by phone, email, or in person, and we will honor that request promptly.
6. Contact Us
For questions or concerns about your data, please contact us at 804.920.5435 or info@lynxventures.com.
7. CTIA Compliance
Our services comply with CTIA guidelines. To report concerns or violations, contact us using the information above.
8. Changes to Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes by posting the updated version on our website or through other means. Your continued use of the service after such changes constitutes your acceptance of the revised Privacy Policy.
Lynx Ventures, Inc. | 7 East 2nd Street, Richmond, VA 23224 | 804.920.5435 | info@lynxventures.com